We strive to build relationships with clients and ensure that together we work to deliver the best results. Whether you are a new or well established business we appreciate you will have individual needs and requirements and we look to tailor our legal advice and services to meet them all.
We offer clear advice, on the day to day legal issues that can arise when managing or leading your business.
Our business services include, but are not limited to:
Employment Law – In the ever changing environment of employment legislation, you need to ensure that your policies, procedures and practices are kept up to date. However as a business owner or leader, it is likely that you may have other areas of focus. Our lawyers have been helping navigate companies and directors tominimise the risk by advising on HR issues such as contracts of employment, sickness and performance management. Our team will look to provide strategic guidance and advice supporting your business while ensuring that you are complying with the employment legislation.
Commercial Property – Our team has wide experience of all commercial property in Jersey. We have a detailed knowledge of the Jersey commercial market and can help provide advice on either the sale or purchase of property, creation and reviewing of leases along with any other issues that you may encounter in managing your business premises.
Mergers, acquisitions and disposals – When you are looking to acquire, merge or dispose of a company our team can guide and support you through the transaction. By providing you with a dedicated contact who will be with you through the transaction from start to finish, we will ensure that we support your business objectives and ensure that tailored advice is given to help you achieve your goals.
Everything was explained making our wills very easy. Thank you
Philip Syvret provided an excellent service and advice and the team was friendly, helpful and efficient
Benest & Syvret staff have a caring professional approach – Private client
At all times we felt that Philip & the team had our best interests at heart. They worked tirelessly on our behalf to ensure our property details were finalised in record time. We are still finding it hard to believe they changed our lives for the better in only 2 weeks
Have referred many people to Benest & Syvret for excellent personal service.
I would like to say a big thank you for your work and support and understanding dealing with this case at an incredibly difficult time for me – Litigation client
Thank you very much for the friendly and efficient service – Property client
Many thanks for all your help with this matter, you have been very supportive and helpful. – 'Family client'
I just wanted to take this opportunity to thank you so much for getting me to the end of this period of my life, it was a truly difficult time and I would not have got through it without your honesty, kindness and professionalism. You certainly inspired me to be a stronger woman and I am certainly getting there.
I will never forget your kindness and your whole team at Benest & Syvret have been fabulous and made my life so much easier. - 'Family client'
Pleased with all staff members who did an excellent job – 'Clinical negligence client'
Thanks very much for your friendly and efficient service. It is much appreciated
I was impressed with the overall service, professionalism and integrity of the legal staff - Property client
Very impressed with the efficiency, professionalism and friendliness
Many many many thanks for all your hard work, patience and for helping us persevere to the end. We have just been through a life changing few years which sadly I won't forget but nor will I forget Benest & Syvret and how without you we would have got nothing at all. Thank you so much. For ordinary people to get justice the world needs solicitors like all of you. - 'Litigation client'
Excellent, professional experience whilst dealing my Lasting Powers of Attorney – Private client
Dear Nina, Once again you have shown that you are an excellent law firm there to help people. Thank you for everything. – 'Family client'
Ask owners of small Jersey businesses what frustrates them most and the chances are they will tell you it is the customers who do not pay on time. Late payment is a significant issue for small firms. It is not just time consuming trying to get money out of people – for a small firm, it can be a matter of life and death.
So how can you get customers to pay without delay? The first step is to make sure there is nothing preventing payment. Find out whether it is simply an administrative error. Is there an issue about whether they have received the invoice? Did they receive the goods? Is there an argument about the standard of service they have received?
If there is a genuine dispute about the service or product, or the amount charged, it needs to be resolved before any further action is taken.
The next step can be as simple as making a call to somebody in the credit control department who has not realised your invoice has been pushed to the bottom of the pile. If that does not work see if there is somebody you could contact at a more senior level.
If phone calls do not get you anywhere a formal letter on headed notepaper – from your firm’s credit control department or from Benest & Syvret – often produces results. This is called a letter before action and gives the customer a last chance to pay before things get serious.
Often this flushes out those people who are trying to buy a bit of time. A solicitor’s letter will help you move up the pecking order because the customer knows he can not just ignore it. Also, it shows that you are taking this seriously and so are likely to take further action if they do not pay.
You might want to point out in the letter that you are entitled to recover fixed costs relating to the proceedings over and above the amount of the debt. This may encourage reluctant payers to engage.
When it comes to excuses our clients have heard them all. Explanations from customers have included: the person responsible for signing the cheques is on holiday; the accounts department has no direct phone line and can only be contacted by email; and someone new has joined the company and because she is unfamiliar with the systems it is unclear which bills she has and has not paid.
If polite tactics do not work and there is no prospect of negotiation, the next step will be to consider debt recovery proceedings.
We recommend that you should not begin legal action for non-payment unless you are reasonably certain the other side has the money to pay. If there is any suggestion of them facing insolvency or bankruptcy, then any action will need careful consideration.
You also need to be aware that even if the Court finds in your favour it will not pursue the money for you. You have to enforce the judgment through the Viscount’s Department and if the other side is unable to pay you could find yourself no better off – or back in Court.
If you are owed less than £30,000 you can go through the Petty Debts Court. For unpaid bills over £30,000 claims must be issued in the Royal Court.
If your customers disputes the claim, however, a hearing will be held at which each side will present their case to a judge.
Please contact our team to discuss your individual requirements.
The Information We Collect
Many of our services may require the supply of personal information. When contacting us, we may ask for details such as your name, email address and telephone number. If you choose to register for our newsletter, we will require personal information including your name and email address.
What We Do With The Information
All of the information collected from the website is solely used for the purposes outlined in this document. We do not divulge any information to anyone outside of Benest & Syvret without prior consent from the website visitor – unless it is necessary to provide a requested service.
How We Make Your Information Secure
iPOP take every necessary step to ensure that your personal information is secure. We follow strict policies and follow best practice standards of security when collecting personal information. The website uses HTTPS (This is an adaptation of the Hypertext Transfer Protocol (HTTP) for secure communication over a computer network) to help protect against your personal information being stolen, destroyed or divulged to third parties. Your personal details are stored at our restricted offices which have no unauthorised access.
What We Collect
Through the use of contact forms, call back requests and newsletter sign-ups, we may collect, but are not limited to, the following information:
name and job title
contact information including email address and phone number
demographic information such as location
preferences and interests
What We Do With The Information We Collect
We try our best to understand your needs and provide you a high level of service. We may use the information collected for the following reasons: Internal record keeping Improve our products using your email addresses, we will from time to time send you promotional emails with things that may be of interest to you, such as news, offers and industry related articles to customise the website according to your interests
Cookies are files which can be placed onto your computer’s hard drive, with your prior consent. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your preferences, and respond to you as an individual.
At Benest & Syvret, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse the traffic to our website and tailor it to our customer’s needs. This information is only used for the purpose of statistical analysis and the betterment of your user experience. You can choose whether to accept cookies, or not. Many web browsers accept cookies. You can decline cookies in your browser settings if you wish. However, our website and many others may no longer function correctly.
If you accept cookies, we can see which pages our visitors find useful and which are not. This provides us information to be used for a better user experience. Cookies do not allow us to do anything untoward like gain access to your computer.
This website uses the following cookies:
Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is anonymised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
Google AdWords: We use the Google Advertising platform to promote our services. The cookies from Adwords allow us to provide a better advertising experience
Facebook Advertising: We use Facebook advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising.
DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.
Email Marketing We Send May Contain Tracking Codes
If you have opted in to receive our newsletters, then this may include tracking codes that help us understand who, as well as how many people have opened or clicked on each email. This data helps us to create better emails in the future, and provide you with a better service. This data is stored on the servers of our email partners and covered under their security measures.
Third Party Links
This website may contain links to other websites. However, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and as such are not governed by this privacy statement.
Hyperlinks on this site may be shortened to hide long links for functionality and tracking.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways: if you have previously agreed to us using your personal information for direct marketing purposes, you may opt-out at any time by emailing us which you can do via the website.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held then please contact us. If you notice or know that any information we are holding about you is incorrect, please write to or email us as at the address detailed on the website. We will correct any information you indicate to be incorrect as soon as possible.
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Variations To The Policy
We reserve the right to alter and change information provided in this document at our own discretion and therefore this document should be regularly referred to for updates and variations. If you have any questions regarding this policy, our contact details are as follows: